Shipping & Return Policy
At Pamper Beauty Supply, we strive to get your orders to you as quickly and efficiently as possible. Here is some important information about our shipping policy:
- We offer shipping to USA. Please check the available shipping options at checkout.
- Shipping rates and delivery times will vary depending on your location.
- Orders are typically processed and shipped within 2-3 business days of being placed, unless otherwise stated. Raw Hair extensions take 2-7 business days to process before shipped.
- We are not responsible for any delays in delivery due to events beyond our control, such as weather or transportation issues.
- We do not offer expedited shipping at this time.
- Free local delivery available in the Los Angeles Area only.
We want you to be completely satisfied with your purchase from Pamper Beauty Supply. If you are not satisfied with your order, you may return any unopened and unused product within 14 days of receipt for store credit or exchange only. Please note the following:
- Returns will be subject to a 15% restocking fee.
- You are responsible for the cost of return shipping.
- We do not accept returns of opened or used products.
- We do not accept returns of special orders or customized products.
- We do not accept returns of clearance or sale items.
- We do not accept returns of electronic devices, such as hair dryers or curling irons.
To initiate a return, please contact our customer service team at firstname.lastname@example.org with your order number and the product you wish to return. We will provide you with further instructions on how to proceed with the return.
Please note that it may take up to 7 business days for the returned product to be processed and the refund to be issued to store credit.
If you have any questions about our shipping or return policy, please don't hesitate to contact us at email@example.com
Changes to Shipping and Return Policy
We reserve the right to change this shipping and return policy at any time without notice. Any changes to the policy will be posted on this page and will become effective upon posting. Your continued use of the Site after any changes to the policy are posted will be considered acceptance of those changes.