Pamper Beauty Supply is committed to providing you with unparalleled convenience, exceptional customer service, and a shopping experience that exceeds your expectations. Please take a moment to review the following details regarding our local same-day delivery & pick-up policy:
For customers located in Downtown Los Angeles, we are pleased to offer free same-day delivery services. Enjoy the convenience of having your beauty supplies brought right to your doorstep without any additional charges.
Fee for Surrounding Areas
For customers outside of Downtown Los Angeles, we do charge a delivery fee based on the distance from our store. This fee ensures that we can continue to provide efficient and reliable delivery services to a broader range of customers.
Determining the Delivery Fee
To determine the delivery fee for surrounding areas, please refer to the following breakdown:
- Orders within the range of 0 to 1.4 miles: Delivery is free of charge.
- Orders within the range of 1.4 to 2.6 miles: A delivery fee of $7.00 will be applied.
- Orders within the range of 2.6 miles to the maximum 8-mile radius: A delivery fee of $12.00 will be applied.
- For locations beyond the 8-mile radius: A flat delivery fee of $15.00 will be applied.
- Orders over $100: Any order totaling $100 or more, regardless of the distance, qualifies for free delivery.
Once your order is confirmed, we will make every effort to process and deliver it to you as quickly as possible. Our estimated delivery timeframe will be provided during the checkout process, considering factors such as product availability and delivery volume. Please note that unforeseen circumstances or high-demand periods may affect the delivery timeframe. We appreciate your understanding in such instances.
Delivery Confirmation and Tracking
Once your order has been dispatched, you will receive a confirmation email or text message containing relevant delivery details.
Delivery Requirements & Guidelines
To ensure a successful delivery, please ensure that you or someone is available at the designated address to receive the order during the specified delivery timeframe. If you have any specific delivery instructions or access codes, please provide them during the checkout process.
Return Policy for Delivered Orders
If you need to return a product that was delivered, please refer to our general Return Policy for instructions on initiating the return process. Kindly note that certain items may be ineligible for return.
Information We Collect
We collect information about you when you use the Site, create an account, make a purchase, sign up for our email list, or interact with us in other ways. The types of information we may collect include:
- Personal information: This includes information that can be used to identify you, such as your name, email address, phone number, and postal address.
- Payment information: If you make a purchase on the Site, we will collect information necessary to process your payment, such as your credit card number, expiration date, and security code.
- Device information: We may collect information about the device you use to access the Site, such as your IP address, browser type, and operating system.
- Usage information: We may collect information about your activity on the Site, such as the pages you visit, the links you click, and the searches you perform.
How We Use Your Information
We use the information we collect about you for a variety of purposes, including:
- To provide, maintain, and improve the Site: We use your information to operate and maintain the Site, process transactions, and provide customer service.
- To communicate with you: We may use your information to send you marketing communications, such as newsletters and promotional offers, or to contact you about your account or an order you have placed. You can opt out of receiving marketing communications by following the unsubscribe instructions in any email we send you.
- To personalize your experience: We may use your information to personalize the content and ads you see on the Site or to suggest products or services that may be of interest to you.
- To conduct research and analytics: We may use your information to better understand how users interact with the Site and to improve our products and services.
- To comply with legal obligations: We may use your information as required by law, such as to comply with a subpoena or court order.
Sharing Your Information
We may share your information with third parties in certain circumstances, such as:
- With service providers who assist us in operating the Site or conducting our business, such as payment processors and fulfillment centers.
- To fulfill orders, process payments, and provide other services.
- In connection with a merger, acquisition, or sale of all or part of our business.
- When required by law, such as to comply with a subpoena or similar legal process.
We will not sell or rent your personal information to third parties for their own marketing purposes without your consent.
You have certain choices about how we use your information.
Opting Out of Marketing Communications: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in any email we send you, or by contacting us at [firstname.lastname@example.org].
Accessing and Updating Your Information: You can access and update your account information by logging into your account on the Site.
If you need assistance updating your information, or if you have any other questions about your personal information, please contact us at email@example.com.
We take reasonable steps to protect the information we collect from you from unauthorized access, use, or disclosure. We use secure servers, firewalls, and other security measures to protect your personal information. However, no security measures are perfect, and we cannot guarantee the security of your information.