Pamper Beauty Supply is committed to providing you with unparalleled convenience, exceptional customer service, and a shopping experience that exceeds your expectations. Please take a moment to review the following details regarding our local same-day delivery & pick-up policy:

For customers located in Downtown Los Angeles, we are pleased to offer free same-day delivery services. Enjoy the convenience of having your beauty supplies brought right to your doorstep without any additional charges.

Fee for Surrounding Areas

For customers outside of Downtown Los Angeles, we do charge a delivery fee based on the distance from our store. This fee ensures that we can continue to provide efficient and reliable delivery services to a broader range of customers.

Determining the Delivery Fee

To determine the delivery fee for surrounding areas, please refer to the following breakdown:

  • Orders within the range of 0 to 1.4 miles: Delivery is free of charge.
  • Orders within the range of 1.4 to 2.6 miles: A delivery fee of $7.00 will be applied.
  • Orders within the range of 2.6 miles to the maximum 8-mile radius: A delivery fee of $12.00 will be applied.
  • For locations beyond the 8-mile radius: A flat delivery fee of $15.00 will be applied.
  • Orders over $100: Any order totaling $100 or more, regardless of the distance, qualifies for free delivery.

Delivery Timeframe

Once your order is confirmed, we will make every effort to process and deliver it to you as quickly as possible. Our estimated delivery timeframe will be provided during the checkout process, considering factors such as product availability and delivery volume. Please note that unforeseen circumstances or high-demand periods may affect the delivery timeframe. We appreciate your understanding in such instances.

Delivery Confirmation and Tracking

Once your order has been dispatched, you will receive a confirmation email or text message containing relevant delivery details.

Delivery Requirements & Guidelines

To ensure a successful delivery, please ensure that you or someone is available at the designated address to receive the order during the specified delivery timeframe. If you have any specific delivery instructions or access codes, please provide them during the checkout process.

Return Policy for Delivered Orders

If you need to return a product that was delivered, please refer to our general Return Policy for instructions on initiating the return process. Kindly note that certain items may be ineligible for return.